Overloaded: Dispensing errors in community pharmacy – Pharmacy Research UK Workshop

We’re holding workshop at the Royal Pharmaceutical Society Conference at the International Convention Centre in Birmingham on the 8th of September.

The workshop is to disseminate the findings of the project The effects of mental workload on community pharmacists’ ability to detect dispensing errors which was funded by our charity. Mental workload is a measure of how much of our mental resources are being used when we carry out a task, and the study aims to investigate whether mental workload is related to the community pharmacists’ ability to pick up errors, and if so, does the design of the task and the environment the task is carried out in affect community pharmacists’ mental workload and/or their ability to detect errors?

Dr Hannah Family, a cognitive psychologist and lecturer in health psychology for pharmacy practice at Bath University, the principal investigator of the project, will lead the workshop which will:

– Provide an overview of the project , it’s findings and recommendations for practice
– Include the showing of a short film made of a psychology experiment to demonstrate the ease with which distractions and lapses in concentration can occur.
– several paper-based pharmacy and psychology exercises for participants to undertake which mimic the task overload sometimes experienced by community pharmacists.
– Provide an opportunity to participate in a question and answer session with Dr Family and Steve Churton a Trustee of Pharmacy Research UK.

The workshop has limited places and is open to those registering to attend the conference. We’ll be uploading all the workshop artefacts and film to our website for those unable to attend.

Please contact Charlotte Coates for further information


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